Insurance Advocacy and Advice

In 1998 I created a new business called A.C.E. Training & Consulting. For more than twenty years, we conducted corporate training programs and events for a diverse range of clients and industries. The ACE stood for Achieving Corporate Excellence. Sessions were conducted with groups ranging in size from 10 to 100 delegates, although occasionally we would work with groups as big as 600. The business also involved running brain storming sessions, workshops on customer service, time management and improving teamwork. ACE has run more than 1000 team sessions with clients including BHP, Nike, ANZ, Citipower, Brown Brothers and Toyota. Then in 2020, due to Covid19, the business had to pause. Businesses could no longer conduct conferences or meet in groups. There was a rare opportunity to do something new. Three years earlier I had learned first hand how stressful, time consuming and complicated dealing with an insurance claim can be. We had achieved a good outcome with the insurance comp

We have been lucky enough to have a tree outside our kitchen window with a horizontal branch at eye level. On most days a single tawny frogmouth would sit motionless on the tree branch several metres away. He could see us looking at him. We named him Buckbeak. Sometimes there were two tawnies sitting on the the branch. The second tawny was named Fluffy. She was a little smaller, fluffier and paler. Over the years, Buckbeak and Fluffy had babies but we could not tell them apart. The babies would grow up, learn to fly and leave the area.  But Buckbeak and Fluffy would stay. They would have more one or two more babies each year. The babies were always named Snowball1 and Snowball2. Each morning our kids would get up and provide a tawny update. We loved watching them and we took hundreds of photos. The tawnies moved around to other trees but they would always come back to the branch that we called the Tawny Port. It was hard to find out much information about tawny behaviour online but